Privacy Policy

Last updated: July 13, 2026

This Privacy Policy describes how the company collects, uses, and discloses your personal information when you visit or make a purchase from our website. We are committed to protecting the privacy of our clients and their beloved pets. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our grooming services. This includes personal identification details such as your name, email address, phone number, and physical address when you book an appointment or contact us. We also gather information about your pets, including their name, breed, age, and any specific grooming needs or health considerations to ensure the best care.

Use of Data

The company uses the collected data to schedule and manage your pet grooming appointments, process payments, and communicate important service updates. We may also use this information to personalize your experience, respond to your inquiries, and send you promotional offers relevant to our services. Our aim is always to enhance the quality of care we provide to your cherished companions.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This includes retaining data to fulfill our legal obligations, resolve disputes, and enforce our agreements. Your pet's grooming history is kept to ensure consistent, good care on future visits and to maintain detailed service records.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

Security of Data

The security of your data is paramount to us, and we strive to use commercially acceptable means to protect your Personal Data. We implement various security measures, including encryption and access controls, to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

As a user, you have certain rights regarding your personal data. You have the right to access, update, or delete the information we have on you, subject to certain legal exceptions. You may also have the right to object to or restrict the processing of your data, or to request a copy of your personal data in a structured, machine-readable format. Please contact us directly if you wish to exercise any of these rights.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date at the top. We encourage you to review this Privacy Policy periodically for any modifications.

Contact Us

Email: support@pawsandplay.top

Address: 67 Main Pl, Austin, TX 78716

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